Warranty statement
Robotic mowers
| Product | Residential / Home Use | Professional / Commercial Use |
|---|---|---|
| Mission™ RTKn/Eyepilot® | 3 years | 1 year or 1000 hours of use (whichever comes first) |
| Mission™ RTKn /Eyepilot® Battery and Charger | 1 year | 6 months |
| Mission™ Mega RTKn | 3 years | 2 year |
| Mission™ Mega RTKn Battery and Charger | 1 year | 1 year |
| MasterSeries Mower – Batteries & Chargers | 1 year | |
| Voyager | 5 years or 2000 hours of use (whichever comes first)* | |
| Voyager Batteries | 5 years or 1500 charging cycles (whichever comes first) | |
| Accessories | ||
| Mapping carts – KA0197, mapping cart 2.0 – KA0199, mapping cart 1.0 | 3 year 1 year | |
| Eyepilot® Garage – KA0114 | 1 year | |
| Spare parts | 6 months | 6 months |
* No hour limit for the first 2 years of use, however hours used within the first two years do count towards the 2000 hours warranty.
Commercial garden tools
| Product | Residential / Home Use | Professional / Commercial Use |
|---|---|---|
| Commercial Equipment (**Except parts listed in the comment below) | ||
| 60V Commercial Tool (Models start with KC) | 5 years | 3 years or 750 hours of use (whichever comes first) |
| 60 V Commercial Mower | 5 years | 2 years or 500 hours of use (whichever comes first) |
| Battery & Charger | ||
| CyberPack™ Commercial Batteries – KAC804, KAC805, KAC810, KAC811 | 6 years | 6 years or 3000 charging cycles (whichever comes first) |
| CyberTank™ Portable Power Station – KAC875L, KAC877L | 6 years | 6 years or 2000 charging cycles (whichever comes first) |
| CyberCapsule – KAC815 | 4 years | 4 years or 1200 charging cycles (whichever comes first) |
| CyberPack Nano – KAC800 | 4 years | 4 years or 1200 charging cycles (whichever comes first) |
| Commercial chargers | 4 years | 4 years |
| Power inverter – KAC925L | 5 years | 2 years |
| Accessories & Parts | ||
| Commercial AC power management: – KAC859L | 2 years | |
| Energy Accessories – KAC900, KAC903 | 1 year | |
| Energy Accessories – KAC929.X | 5 years | |
| All the other accessories and parts | 6 months | |
* Following parts of 60V Commercial Equipment have limited warranty period for 1 year:
Tools: Gear Box, Aluminum Tube, Planetary Gear, Pump, Auxiliary Handle, etc.
Lawn Mower: Rear Wheel Assembly, Front Wheel Assembly, Drive Motor, Lower push handle, Rear Roller Shaft, etc.
– Applicable to products purchased after January 1, 2024
60 V/ 40 V/ 20 V garden tools
| Product | Residential / Home Use | Professional / Commercial Use |
|---|---|---|
| 60 V Tools | 5 years | 2 years |
| 60 V Batteries and Chargers | 3 years | 2 years (KA3000 1 year) |
| 40 V Tools | 5 year | 1 year |
| 40 V Batteries and Chargers | 3 years | 1 year |
| 20 V Tools | 3 years | 60 days |
| 20 V Batteries and Chargers | 3 years | 1 year |
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